For: partners, product and operations.

From your link to a result in your app

The whole flow, in the order it happens. Atlas and the partner each own specific steps; nothing is shared.

1. 01Your linkPartner
2. 02Order on AtlasAtlas
3. 03Kit shipsAtlas
4. 04Sample returnsCustomer
5. 05LaboratoryAtlas
6. 06ResultsAtlas
7. 07Your appPartner

Steps

01 Your customer taps your link. From your app, your website or a campaign. The link carries a referral tag so every order is attributed to you. → Ordering and the customer journey

02 The order is placed on Atlas. Atlas Protocol handles the product page, checkout, payment, consent and the customer's email confirmation. Your brand is on the page. The order appears in your workspace immediately.

03 The kit ships. Within five working days from Berlin. Co-branded box, insert with the activation code, saliva collection device, prepaid return. → Kit and logistics

04 The customer returns the sample. Using the prepaid return in the box.

05 The laboratory runs the analysis. Atlas's laboratory network processes the sample. Your workspace shows the sample as received and in progress.

06 Results are prepared and released. Results are structured in layers. Layers that carry no medical claim are released as soon as they are ready. Layers that constitute a genetic examination under German law are released through the responsible physician. → The result surface

07 The customer sees results in your app. Through the embedded result surface. The customer signs in once with a code sent to the email they ordered with. → Integrate: iOS

Typical timeline

Who owns what

Atlas Life Sciences GmbH · Berlin